Patients & Visitors

Welcome to the North Bay Regional Health Centre

This section is designed to provide patients and their families with important information about the North Bay Regional Health Centre (NBRHC).

North Bay Regional Health Centre is a smoke free facility

By-Law No. 2011-106 & policy NBRHC ADM 10 – prohibits tobacco use or smoking of any kind  by visitors, patients, or employees anywhere on hospital property, including personal vehicles. Smoking on property is subject to fine under By-Law No. 2011-106.

NBRHC policy covers all forms of tobacco and smoking, including electronic cigarettes.

Visiting Information

Limited entry in place

To continue to reduce the risk of COVID-19 transmission and protect our most vulnerable people, NBRHC visitor restrictions are still in place at all its sites.  We are now moving to a +1 for inpatients—this direction is based on availability of space to allow for physical distance.

Each inpatient may have one dedicated care partner (plus a designated alternate) for the patient’s length of stay between the hours of 11 a.m. and 1 p.m. or 5 and 8 p.m. (only one entry and one exit each day)

Children could be a dedicated care partner.  A care partner who is a child (a young caregiver, defined as children and youth as young as 8 years old) has to be accompanied by one parent, guardian or family member.

Two dedicated visitors are allowed to provide end-of-life support to a patient. These visitors are also not restricted to the two-hour limit and could be different people each day.  Everyone must be able to appropriately physically distance.

PREVIOUS RESTRICTIVE ENTRY IS STILL IN PLACE IN OUTPATIENT AREAS (Emergency Department, Outpatient Clinics).

To learn more about the restrictive entry, please visit our COVID-19 page.

Cafeteria, Coffee Shops & Gift Shop

The Main street Café

Located near the Main Lobby by the Information desk on level 200 (proudly serving Tim Horton’s).

Hours of Operation

The Market (cafeteria)

Located on level 100 (proudly serving Tim Horton’s Coffee & Baked Goods and also serving daily featured lunches and grilled comfort foods and grab and go snack/meal items & confectionery).

Hours of Operation

Gift Shop – Main St. Gifts & Variety

The Gift Shop, operated by the Friends of NBRHC, is located next to Tim Horton’s in the Main East Lobby (Level 200) and has gift items, toiletries, reading material, media cards and flowers available for purchase. Call (705) 474-8600 Ext. 3141 to contact the Gift Shop directly.

Profits made in the Gift Shop are returned to the hospital through donations made by the Friends of NBRHC.

Gift Shop Hours of Operation

*Evening and weekend hours are determined by volunteer availability. The Gift Shop will be closed on Stat and Civic Holidays.

The Friends of NBRHC also manages a ticket booth (Level 200, Main East Lobby) and vendor kiosk (Level 100, beside the Cafeteria).

Parking

Visitor Parking

$6 a day

For more information, visit the Parking page.