Originally established as a program by the Ministry of Health and Long Term Care in 1983, The Office of the Patient Advocate was transferred to the North Bay Regional Health Centre (NBRHC) on April 1, 2012. To ensure the continuance of an independent mandate, the Patient Advocate reports to Senior Administration of the hospital, Quality Committee and the NBRHC Board as required. The primary responsibilities of the office are to assist current patients, former patients and families of the NBRHC by providing advocacy services in accordance with the Compliments and Complaints Policy, Advocate Standards of Practice and the Excellent Care for All Act (ECFAA) as the designate of the Hospital for legislative compliance.
North Bay Regional Health Centre
50 College Drive,
North Bay, Ontario, P1B 0A4
The Office of the Patient Advocate: Town Square across from the Gym and beside the Canteen.
Tel: 705-474-8600 ext. 3871