Appointments & Visiting

Please click on the buttons below for specific information for patients and designated care partners during the COVID-19 pandemic.

Is the hospital safe?

Although your patient experience might look a little different, staff and physicians at NBRHC want our communities to know that your Health Centre is open and safe.

If you are sick and need help, the North Bay Regional Health Centre is here for you. Please don’t postpone essential care because of the pandemic.

Stringent health and safety measures are in place to protect the well-being of all patients and designated care partners.

What safety measures are in place at NBRHC?

We have taken a number of measures during the COVID-19 pandemic to ensure the safety and well-being of our patients and those providing care to them, including:

  • Designated entrances for entry and exit
  • Screening before entry for respiratory illnesses (including COVID-19)
  • Everyone will be asked to sanitize their hands and will be provided with a mask to wear the entire time they are in our facility
  • Floor markings, signage and barriers as well as fewer seats in waiting areas to manage traffic and practise physical distancing
  • Enhanced cleaning of elevators, door handles and common areas

Is there screening for patients and designated care partners entering the building?

Patients and visitors are screened before entry for respiratory illnesses (including COVID-19). Active screening is done to keep our patients, staff, physicians, and volunteers safe while also identifying those individuals with symptoms and travel history or possible exposure to a COVID-19 positive case.

Which entrance should patients and designated care partners use?

Patients can access our 50 College Drive campus using the following entrances.Please note the hours of operation.

Designated care partners should use the Main Patient Entrance. If accessing the building after 6 p.m., care partners can use the Emergency Department entrance. For care partners with mobility issues and visiting Cedar Lodge, they can access the D1 entrance between the 11 a.m. and 1 p.m. timeframe—there is no access to this entrance during the 5 to 8 p.m. timeframe.

Due to additional screening activity, please allow extra time upon arrival. (approximately 15 minutes)  Please note that you might have to wait in line.

In warmer months, care partners should consider bringing a personal supply of water to keep hydrated while waiting outside. For infection prevention and control, once inside the facility, care partners are required to wear a mask at all times. For this reason, we ask that they do not eat or drink with loved ones in their room.


Do I have to wear a face mask? Can I bring my own?

Patients and designated care partners coming to the health Centre will be provided with a hospital-issued face mask to wear during their visit.

Anyone who present to our screening entrance wearing a homemade mask will be asked to replace with a hospital-issued mask.  Your procedural masks should be combined with other key infection prevention and control measures such as hand hygiene and physical distancing.

Tips for safely using a mask

Care Partner Information

Care Partner Information

Information for Care Partners.

Patient Information

Patient Information

What Patients need to know before coming to the hospital.

North Bay

50 College Drive,
P.O. Box 2500
North Bay, ON
P1B 5A4
Tel: 705-474-8600

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680 Kirkwood Drive,
Sudbury, ON
P3E 1X3
Tel: 705-675-9193
Fax: 705-675-6817

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Floor Plans

Let us guide you to where you need to go.

Visitors Guide

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