Visitor Information

As part of our restrictive entry policy, there are no visitors allowed in our Emergency Department unless under exceptional circumstances (pediatric, vital signs absent, trauma).

These are unprecedented times, please do your part to help prevent the spread of COVID-19 and ensure the safety and health of our patients and front line workers.

To learn more about the restrictive entry, please visit our COVID-19 page.

For the well being of our patients, please follow these guidelines.

Visiting Guidelines

  • All visitors are reminded that tobacco use or smoking of any kind is not allowed on NBRHC property.
  • All visitors must wash their hands with alcohol rinse upon entering and leaving the premises.
  • Children under 12 years of age must be accompanied by an adult.
  • Patients who require assistance from family members can assign a family member to the role of caregiver/spokesperson upon admission. The caregiver/spokesperson will be allowed access outside of regular visiting hours as determined through discussion with the Unit Leader. Caregivers/spokespersons MUST report to the nursing station upon their arrival on the unit, outside of visiting hours, and MUST comply with requests to leave the patient during treatment and care by staff i.e., dressing changes, status checks etc.
  • During visiting hours, caregivers/spokespersons are considered as one of the two visitors allowed per patient.
  • Visitors with symptoms of illness will not be able to visit on the Unit.

Visiting Hours

General Visiting

Visiting hours at the North Bay Regional Health Centre are:

11:00 am – 1:00 pm and 4:00 pm – 8:00 pm

Restrictions / Exceptions:

ONLY two (2) visitors per patient at any given time unless otherwise noted.

Pediatric Patients

Visiting hours for Pediatric Patients are:

11:00 am – 1:00 pm and 4:00 pm – 8:00 pm

Restrictions / Exceptions:

Parents / guardians at any given time.

Maternal Care Patients

Visiting hours for Maternal Care Patients is:

4:00 pm – 8:00 pm

Restrictions / Exceptions:

NICU (visitors restricted)
Parents / guardians of the baby at any time. Grandparents and siblings at pre-arranged times.

Birthing Area (labour, birth, recovers, & postpartum)
During assessment and labour – three labour support persons.

Labour and Delivery (visitors restricted)
Three labour support persons.

Maternal Newborn Clinic
One person may accompany Mom and Baby.

Antenatal Clinic, Social Work Appointments
One person may attend with patient.

Visitors to the Emergency Department

  • Individual cases will be addressed depending on current circumstances and at the discretion of the staff working at this time.
  • The Emergency Department can be quite chaotic and crowded. As a result, we request that only one escort visit the patient while they are in the Emergency Department for a maximum of five minutes.
  • Exceptions include parents of small children, escorts for the elderly, or non-ambulatory or those who require language assistance. With these exceptions, one person will be allowed to accompany the patient in the ER. All others will be asked to wait in the waiting room for further information.

Additional Information

  • These visiting guidelines are intended to reduce traffic flow in the hospital thus reducing risk of infectious disease exposure to our patients, visitors and staff.
  • Visitors are not to wait in the hall to visit at the bedside. People other than those visiting at the bedside may not wait on the Unit.
  • Exceptions to these guidelines will be made on compassionate grounds (i.e. palliative care with death imminent, critically ill child/infant and exceptional circumstances) in consultation with the Program Manager or his/her delegate.

Good Visitor Tips

  • Keep visits short
  • Don’t go through a closed door or curtain
  • Register children under 12 with the Charge Unit Nurse
  • Excuse yourself if your patient is receiving care
  • Stay at the bedside during your visit
  • Two visitors at a time

Accommodations with Hospital Preferred Rates

For a complete list please click here.

North Bay

50 College Drive,
P.O. Box 2500
North Bay, ON
P1B 5A4
Tel: 705-474-8600

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680 Kirkwood Drive,
Sudbury, ON
P3E 1X3
Tel: 705-675-9193
Fax: 705-675-6817

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Floor Plans

Let us guide you to where you need to go.

Visitors Guide

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